Enhancing your company's Dynamics 365 with Power Platform
Microsoft Dynamics 365 is already a powerful suite for managing customer relationships, operations, and finances. But what if you could make it do even more — automate manual tasks, create custom workflows, and build apps tailored to your business without heavy coding?
That’s where the Microsoft Power Platform comes in.
The image above is an example of a home page of Microsoft Dynamics Business Central. Imagine that you can create a mobile app that connects to the data. From your phone, you can control what you need to do. You don’t have to wait months in order for someone to code it. Introducing Microsoft Power Platform.
What is the Microsoft Power Platform?
The Power Platform consists of:
Power Apps – Create custom business apps that work on web or mobile.
Power Automate – Automate repetitive tasks and connect systems easily.
Power BI – Visualize and analyze your business data in real-time.
Power Pages – Build secure, data-driven websites integrated with Dataverse.
Copilot Studio (formerly Power Virtual Agents) – Build AI-powered chatbots for internal or customer use.
How Power Platform Enhances Dynamics 365
1. Customized Apps for Every Department
While Dynamics 365 offers extensive modules, businesses often have unique processes. Using Power Apps, you can create lightweight, purpose-built apps that connect directly to Dynamics 365 data.
For example:
A field service team can use a mobile app to log site visits, syncing instantly with Dynamics 365.
- A sales team can use a simplified lead capture app during events that updates CRM records in real time.
2. Workflow Automation and Efficiency
With Power Automate, you can eliminate manual, time-consuming tasks. Examples include:
Sending follow-up emails when a sales opportunity reaches a certain stage.
Automatically updating Dynamics 365 when a form is submitted on your website.
Syncing records across multiple systems, like SharePoint, Outlook, or Teams.
3. Data-Driven Decisions with Power BI
Dynamics 365 already stores valuable data, but Power BI turns that data into actionable insights. You can:
Create real-time dashboards for sales, customer satisfaction, or operations.
Combine Dynamics 365 data with other sources like Excel or SQL databases.
Empower decision-makers with interactive visual reports.
4. Improved Collaboration and Customer Engagement
By combining Dynamics 365 and Power Platform, you can create integrated experiences. For instance:
Use Power Automate and Teams to notify staff instantly when a high-value lead appears.
Use Power Pages to create customer portals that display data from Dynamics 365 securely.
Build AI-powered chatbots with Copilot Studio to help customers check order status or schedule support calls automatically.
Real-World Example
At Automations 365, we’ve seen companies unlock significant value by integrating Power Platform into their Dynamics 365 environment.
For example, a laboratory calibration company automated their complex calculations using Power Apps and Power Automate fully integrated with Dynamics 365 Field Service. This cut their computation turnaround time from days to hours and eliminated manual follow-ups.
Why Your Company Should Act Now
As businesses move toward greater digital transformation, those who can adapt quickly gain a major advantage. The Power Platform not only enhances your Dynamics 365 investment, it helps your organization become more agile, data-driven, and future-ready
Final Thoughts
Enhancing Dynamics 365 with Power Platform isn’t just about adding new tools. It’s about creating a connected ecosystem that supercharges your team, automates your processes, and amplifies your impact.
If your company uses Dynamics 365 and you’re ready to explore how Power Platform can take it further. Automations 365 can help you design, develop, and deploy solutions that fit your exact needs. Click the Contact Us button below.
